Have been hearing a lot of fuss about VoIP services, and wondering what is all about? Here’s your answer; VoIP is a revolution in telephone services, which allows you send and receive phone calls over the internet, instead of a regular phone line. Wondering what is so great about that? Let's investigate why people are talking so much about it everywhere you go.
VoIP subscription services provide a computer-to-computer calling system, which is an advanced version of the cruder services that were offered for free on the net by many organizations in the past, such as instant messaging services. As the quality, reliability and ease of use increase, many people are choosing it over traditional phone services. So here are some precise answers to the question: “why use VoIP?”
Clarity and Quality
Early attempts to develop computer-to-computer calling were not very successful, because the limitations of low-speed dial-up connections and inefficient sound cards where the clarity of an internet phone call was quite poor compared to a regular phone line. So why use VoIP now? The technology has improved dramatically over the last several years.
Many VoIP service providers offer calling quality as good as familiar land lines, and in some cases it's even better! Quality and clarity is definitely better than that of the average cell phone line. Moreover, the quality of VoIP is not affected by distance -- even calls from one continent to another sound as clear and crisp as a local call. And the higher the speed of your internet connection, the clearer the sound of your call! Broadband lines above 64 Kbps in bandwidth will provide quality equal to a regular line phone call, while 128 kbps or more will exceed that quality.
Is VoIP Reliable?
When VoIP was launched, people asked “Why use VoIP when the reliability is so tenuous, especially in emergencies or during a power failure?” It is true that this was once a problem, but not anymore.
Now, most service providers provide a smart forwarding system which can redirect phone calls to a different number, if your VoIP phone system is not responding. So now any incoming call can be transferred to an alternate number such as a traditional phone line or your cell phone number. In addition, the vast majority of providers now have E-911 service which allows 911 calls through VoIP to function just as the current system, including providing the caller's location to 911 operators.
Cost savings with VoIP
The most important answer to the question of "why use VoIP" is the cost comparison. Traditional phone service providers give only a limited selection of packages for commercial or residential use, and typically add additional fees for every feature, such as additional phone numbers or calling features like caller ID or call waiting. In addition, they are required to add government taxes and fees.
So why use VoIP instead? VoIP providers offer a huge variety of plans, where individual features can be customized by the end user, so you can pick and choose a plan according to the most common type of calls you make. On most plans, long distance and international rates are very affordable, and the choice of area code can make many of your calls local. Calling features are included in the price, and there are no mandatory taxes or fees. All of these points should clarify the doubts that make you ask "why use VoIP phone services?"
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More About Carlos Marruffo: Carlos Marruffo is a professional computer engineer that has worked during more than 10 years for the most succesfull VoIP technology companies in the US.
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